If you are located in the European Union, you may have a legal right to withdraw from certain purchases in accordance with applicable consumer protection laws.
To exercise your right of withdrawal, please access your order through your customer account and follow the cancellation or return process available for eligible orders.
How to Submit a Withdrawal Request
- Sign in to your customer account.
- Open the order you wish to withdraw from.
- Select the available cancellation or return option.
- Follow the on-screen instructions to confirm and submit your request.
Once your request has been submitted, we will send confirmation that we have received it.
Additional Information
The right of withdrawal may not apply to all products, services, or order types. Certain items may be excluded from withdrawal rights under applicable law.
For complete information regarding returns, refunds, withdrawal rights, eligibility requirements, and any applicable exclusions, please review our Returns Policy.
If you need assistance accessing your order or submitting a request, please contact our customer support team.